News & Events
 
 

Credit Card Processing with OpenEdge

CreditCards

JMM has teamed with OpenEdge to offer you an integrated solution that provides one resource for everything your business needs to process credit card payments.

JMM Email Suite

JMM Software now gives TRS users an easy way to produce and send HTML based emails. Read more..

QuickBooks Interface!

Click here to read about this free tool for sending detailed TRS sale information to QuickBooks


TRS11 Available

New Modules: Easy Service and Repairs, Unlimited Tax Rates, User-defined Required Fields, Kit Manager and more...

TRS11 - Improvements

Go to the TRS11 page now

View System Requirements


Updates to Previous Versions of TRS

Version 10

Version 9

Version 8

Versions 7 & 6

Version 5 and Earlier


Upcoming Shows

Bernina University
July 9-12, 2015
Scottsdale, AZ

Janome Institute
August 19-22, 2015
San Antonio, TX

Baby Lock Tech
Aug 30-Sept 1, 2015
St. Luis, MO

Viking
October 5-8, 2015
Las Vegas, NV

Quilt Market
October 24-26, 2015
Houston, TX

VDTA
January 28-30, 2016
Las Vegas, NV

 



ZZZZ

 

Emergency After Hours Support
Available Only with Support Plans

Regular support hours are Monday - Friday, from 8am to 5pm, Pacific Standard Time (PST).

Emergency, after hours support is available:

  • Monday-Friday: 6am to 8am and 5pm-9pm PST.
  • Saturday: 8am - 5pm PST.
  • Support is not available on Sundays and Holidays.

An emergency is defined as not being able to process POS transactions through TRS. Emergency support is only available for users with support plans.

Should you have an emergency situation, we will strive to call you back within ½ an hour of your request. However, a technician may not always be available for after hours support and there is a chance that you may not receive a call back. If the situation does not meet the emergency standards definition (you cannot process POS transactions in TRS), the technician will return your call on the next business day.

If you require emergency support please call (408) 578-3552 and choose Option 2 for Technical Support, then choose option 23 for Emergency Support. You will be given further instructions on what to do.

Be sure to have the following information ready:

1) Callback phone number
2) Your name
3) Business name
4) A brief description of your issue

 

 

 

   

 

 
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